Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Your ideal opening trigger will depend on what kind of chatbot you’re making. For example, if you’re building a customer service chatbot your trigger could be as simple as “Hi there.

GoodwillFinds wants customers to focus their energy on hunting for secondhand finds-not on hunting for answers to routine questions. Goodwill's digital platform has partnered with artificial ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

Can You Really Make Money with Chatbots? Grand View Research predicts that the global artificial intelligence market size ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is ...

Yep AI’s chatbot was integrated into Aus Solar’s customer service ecosystem, where it addressed common inquiries about solar panel installations, energy savings, and government incentives. The digital ...

The bank’s customer service tool responded ... “Rest assured, we are working on it,” the bank said. “This specific chatbot is one that had been scheduled for improvements which will be coming soon to ...

Goodwill’s digital platform has partnered with artificial intelligence giant OpenAI to bring a generative AI-powered chatbot to its ... technology into our customer service operations, we ...