I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

FXBO, the provider of CRM solutions for multi-asset brokers, has announced the integration with Brokeree’s Social Trading for ...

Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...

Discover the top website platforms for small businesses. Build a professional site, attract customers, and grow your brand ...

Let’s briefly discuss the top 10 social media platforms and why users are hooked. Founded in: February 2005 Parent company: Alphabet Inc. YouTube attracts over 2.5 billion monthly users ...

Abstract: Customer Relationship Management (CRM) systems have evolved from basic data repositories to transformative tools that enable businesses to optimize customer interactions across diverse ...

the vendor gains advantage by controlling the platform definition A platform can be a barrier to entry for competitors A platform represents a basis for working with third parties who will support the ...

Businesses must adapt to technological advancements to meet customer demands. One such innovation is eKYC (Electronic Know Your Customer) platforms, which have revolutionized customer identity ...

Customer relationship management (CRM) platforms are an important part of a business’ customer building journey. These platforms are designed to perform a range of actions with the purpose of boosting ...