Effective customer relationship management (CRM) is essential in today's competitive business landscape. Two of the leading platforms in this area are HubSpot and Salesforce. Both offer comprehensive ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

We average those scores to determine our final Editor's score. CRM platforms with a high Editor's score are eligible for our list of the best CRM software. We also consider a provider for this ...

Each analysis — whether for a business phone system, CRM platform, call center software or website builder — is independently verified by a business.com editor to ensure our recommendations are free ...

The popular marketing and CRM platform is using ChatGPT to power its ChatSpot.ai and Content Assistant tools. CMS Wire's Jennifer Torres writes Content Assistant is "aimed at facilitating ...