The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

Meta has hired former Cruise CEO Marc Whitten to lead its robotics efforts, and John Koryl to boost sales of smart glasses.

In the midst of all the buzz around DeepSeek and the broader surge of AI innovation, there's a new shift that’s quietly taking hold and reshaping how organizations will automate their workflows. With ...

Oracle today announced that it has been named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer ...

The pharmaceutical landscape is undergoing a dramatic transformation. New modalities are reshaping what's possible in drug development, from monoclonal antibodies to RNA therapies, from small ...

The marketing trends of 2025 offer immense opportunities for innovation. From embracing AI to rethinking personalization and ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...