AI designed to mimic human interaction can exploit weaknesses in our minds and emotions—with catastrophic consequences.

In a swift-moving digital era so much in discussion, businesses search for smarter ways to engage customers and drive sales.

Small businesses can maximize the full benefits of AI while minimizing downsides by using AI strategically and ethically.

While robotic companions have failed to take off, the companionship between humans and AI is increasingly possible.

Boosted by chatbots In October 2024, the team ran a study, published in JAMA Network Open, that tested how the chatbot performed when diagnosing diseases and that found its accuracy was higher ...

AI chatbots are answering the phones. Customers are not happy about it ... People think automation is meant to benefit the company — as in, save money — and not them. When we do have that ...