The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last week, ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Atena is an initiative of the Impulso Network in collaboration with several Impulsers, with the objective to promote the engagement and to reward the activities and efforts of each person in the ...

Yes, it’s great that you can save a ChatGPT number to chat with the chatbot from WhatsApp, but that’s optional. Say that Meta feels like it has to put AI bots in WhatsApp to expose more people ...

Carter service with Obama, Trump Donald Trump smiles as he and Barack Obama chat before the service Thursday for President Jimmy Carter at the National Cathedral in Washington, D.C. RICKY CARIOTI ...