Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

The bosses at JioHotstar, the new brand name for the combined JioCinema and Disney+ Hotstar service, talk challenges on day ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

To make a direct call to Poland From United Kingdom, you need to follow the international dialing format given below. The dialing format is same for calling Poland mobile or land line from United ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

While many cloud call-center providers build customer relations management (CRM ... and review products on TechRadar. Brian has over 30 years publishing experience as a writer and editor across ...

The Red Devils conceded the first goal for the seventh time in their last eight games at Old Trafford, as Bobby De Cordova-Reid followed in Wilfred Ndidi’s shot to nod the ball over Andre Onana.

His selfless act won over everyone’s hearts, including the judges. Farah Khan, deeply moved by his gesture, praised him and said, “You have won many hearts today.” Fans Shower Love on Faisu ...

At a concert in Kolkata, Sonu Nigam expressed frustration over audience disruptions, urging them to sit down to avoid interrupting his performance. The singer, dealing with recent health issues ...