Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Trading options requires answering these questions: Which direction will a stock move, how far will it go and when will it happen? Here are 4 steps to get started. Many, or all, of the products ...

A report in Spain claims Real Madrid are eager to sign Hato, but Liverpool have an ‘advantage over rivals, including Chelsea, Man City, Inter Milan and Barcelona. It’s claimed Hato ‘is ...

TOKYO, Japan - Japan said it would not fund a UN women's rights committee and suspended a member's visit over calls for the nation to change its male-only imperial succession rules. Chief cabinet ...

Frequent small transactions can lead to over spending, making it critical ... users to evaluate reward structures, annual charges, customer support quality before choosing a card.

Recently, the Yeh Rishta Kya Kehlata Hai actress had a heartwarming encounter at the airport with comedian Sunil Grover, whom she fondly calls her “favorite padosi” (neighbor). Taking to ...

Issues including warrantless arrests, data collection without consent, and detentions without probable cause could be deemed unconstitutional and may prompt potential legal battles over balancing ...

De La Torre accused the business-focused social media platform of breaking a promise to use personal customer data only to improve its services, by sharing customers' messages with third parties ...