Jon Ruzicka, a first vice president at Marcus & Millichap, talks through how the first 10 years of his career impacted his last 15 years in brokerage, how selling hotels is really like selling a ...

The Wall Street Hotel in Manhattan’s Financial District welcomes Prince A. Sanders as General Manager and Harrison Lipner as Director of Sales and Marketing, enhancing its luxury hospitality ...

However, that changed when a man, accompanied by a young girl presumed to be his daughter, approached the desk claiming to ...

OnRes Software, which provides hotel management resources, advises staff to stay calm when dealing with difficult customers. Its guide suggests that employees listen actively, avoid escalating ...