An issue which left thousands of Virgin Media O2 customers unable to access the internet has been resolved, the firm says. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning. Users first began flagging issues shortly after 10:00 GMT.

Virgin Media's internet service has now been "fully restored" — according to a company spokesperson According to Downdetector, the number of reported issues reached a peak of 10,000, with problems kicking off at 9:50 a.

While the Virgin Media internet issues seem to have eased for most, they certainly haven't gone away according to Downdetector – with the complaints sitting at a steady 500 or so for the last two hours, which is well above the typical baseline.

Thousands of Virgin Media customers are currently without internet access after a service outage hit this morning, with the company saying it is "working to fix this as a priority"

Virgin Media users have been left without internet service after the company was rocked by an outage, with thousands experiencing problems being able to connect to the service

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Virgin Media O2 has apologised after thousands in the UK reported they were unable to access the internet. Downdetector, which tracks websites, showed more than 10,000 people reported their broadband was not working on Monday morning. Users first began reporting issues shortly after 10:00 GMT.

Virgin Media O2 users across the UK have been hit with a frustrating service outage, leaving many without internet access. The telecoms heavyweight has acknowledged that an unspecified problem is affecting some customers and is actively working to resolve it.