Customer relationship management (CRM) software helps businesses increase ... etc.), customer service (chatbots, self-service, sentiment analysis, etc.) and lead management (customer preferences ...

Using CRM software to integrate all these channels ... With AI-generated copy for emails or AI chatbots, businesses can be active in these channels and respond quickly to customers to increase ...

Stop wasting time doing tasks a robot could happen. Put AI agents to work in your business, and watch it grow to new heights.

"Our AI can lower call handling time by 15% and improve outcomes for customer support agents by 40%,"Gopalan shared.

8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

With automated workflows, follow up templates ... mobile app, website chatbot and in-depth reporting capabilities. The CRM touts a strong user satisfaction score and offers 24/7 customer support ...

Today at Manifest Vegas, FourKites announced the general availability of Tracy and Sam, the first digital workers in a new system of AI agents purpose-built for supply chain orchestration. This launch ...

This breakthrough was only the beginning of a big wave of changes. At the end of last year, a new trend related to AI started to gain momentum: AI age ...

Artificial intelligence isn't just a concept for the tech-savvy anymore; it's becoming the backbone of modern businesses. Key ...

Formaloo's chatbots ... it with your CRM. The platform's intuitive drag-and-drop builder allows you to design professional, mobile-responsive forms and pages without any coding knowledge.

Its email templates and tracking features are invaluable ... The introduction of Zobot, a bot development platform within SalesIQ, marks a significant advancement in automating customer interactions.