The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

Google is piloting RCS integration with Search in India, allowing users to contact businesses directly via AI-powered chat, ...

8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

Explore the rise of AI bots in group chats, their functionalities, benefits, drawbacks, and the future of this technology. Learn how to navigate this new digital landscape and use AI bots responsibly.

Chatbots have quickly become part of everyday life, automating tasks, providing instant support and improving user ...

Want to learn more about Microsoft's family of Copilots? Here's our guide to Copilot and Copilot in Microsoft 365, as well as ...

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...

BARCLAYS has issued a fresh update to customers who are still experiencing missing payments after a major outage. Service ...

Wildix drives remarkable 2024 growth with AI-powered UCaaS solutions, revolutionizing industries and empowering businesses worldwide.

Welcome to the ePlus Earnings for conference call. As a reminder, this conference call is being recorded. I would like to introduce your host for today's conference. Mr. Kleyton Parkhurst Senior Vice ...

Organizations of all sizes are navigating the opportunities — and challenges — presented by AI. Athena Global’s Seana Siekman ...

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