Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

Since the 1990s, many businesses in the United States have turned to business process outsourcing (BPO) as a way to save money on the operational costs of call centers ... companies might also conduct ...

Without a thoughtful, personalized approach, onboarding risks losing sight of the core job your customer hired you to do in ...

As more businesses incorporate CCOs, it's important for those stepping into the position for the first time to understand ...

To make a direct call to United States From India, you need to follow the international dialing format given below. The dialing format is same for calling United States mobile or land line from India.

To make a direct call to Japan From Malaysia, you need to follow the international dialing format given below. The dialing format is same for calling Japan mobile or land line from Malaysia. To call ...

Once you know how to record a call on iPhone, you’ll likely find yourself using the feature regularly. Recording calls can be incredibly useful for keeping track of important conversations ...

Or, more specifically, where's the outrage over close calls that benefited the Eagles? Hopkins broached the subject briefly in his postgame media availability while lamenting that there were a lot ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

It’s a common scenario: a customer receives a call from an unknown number. Assuming it’s spam, they decline the call and continue on with their day. Only hours later, upon listening to the ...

Bhatt, who has been the chief writing architect of Maddock Horror Comedy Universe, says there is a crisis that has gripped the writing community of the Hindi film industry. While one reality is ...

CANAL WINCHESTER — Lancaster’s Davis Call has shown glimpses of what he can do on the court, but he hasn’t been as consistent as he would have liked. On Friday, something kicked in for the ...