Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Topmate.io’s innovative service allows users to connect with industry experts for real-time career guidance in just 10 ...