Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

“Come and take it,” Shapiro wrote Friday on X, formerly Twitter, in reference to the demand. The popular tradition in Punxsutawney maintains that Phil can predict whether winter will end early or ...

A report in Spain claims Real Madrid are eager to sign Hato, but Liverpool have an ‘advantage over rivals, including Chelsea, Man City, Inter Milan and Barcelona. It’s claimed Hato ‘is ...

saying her comment—“poor lady was getting very tired”—over President Droupadi Murmu’s Parliament address, could stem from her possible unfamiliarity “with the idiom and discourse in Indian languages ...

TOKYO, Japan - Japan said it would not fund a UN women's rights committee and suspended a member's visit over calls for the nation to change its male-only imperial succession rules. Chief cabinet ...

Frequent small transactions can lead to over spending, making it critical ... users to evaluate reward structures, annual charges, customer support quality before choosing a card.

The film, directed by Rosshan Andrrews, features Kapoor as a rebellious cop uncovering deceit. Audiences on X call it a “must-watch” for its thrilling action and engaging story.

Recently, the Yeh Rishta Kya Kehlata Hai actress had a heartwarming encounter at the airport with comedian Sunil Grover, whom she fondly calls her “favorite padosi” (neighbor). Taking to ...