Customers gave the UK's largest building society and second-largest mortgage provider four stars out of five for transparency of charges and overall customer service. Nationwide also ... Direct scored ...

It also follows Nationwide’s £2.8bn acquisition of Virgin Money last year. The building society ... s customer satisfaction scores. Virgin Money ranked 15th out of 16th in overall service quality in ...

Customer feedback provides insights into customers' experiences with a company's products, services, or processes. This information is extremely useful for analyzing customer satisfaction ... (net ...

Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

Nationwide Building Society said it wants to add cyber security training to its programme, which has fast-tracked more than 300 graduates in nine years. Working with cyber training specialist ...

A Nationwide Building Society customer was puzzled by a 0 per cent interest rate shown on their new Flex Regular Saver account. Upon noticing this after opening the account, the customer reached ...

Nationwide Building Society will axe its current iteration of passbooks, a physical paper document used by customers to ...

Nationwide responded with more details about the steps the customer needed to follow. The building society explained: "The timeframe overall varies however from when you complete the criteria ...

Nationwide Building Society has explained how the interest rates work for its accounts after a saver was surprised to see they had a rate of 0%. The customer contacted the group over X saying ...

Nationwide members won’t be able to use their passbooks from tomorrow – as part of the building society’s plan to ‘modernise’ them. It says fewer than 2 pc of its 16 million members use ...

Nationwide Building Society customers could be in line for a free £100 as part of the Fairer Share bonus scheme this summer, ...

Nationwide Building Society has explained an important deadline ... certain conditions when switching to join the provider. One customer asked on social media for the group to clarify the rules ...