Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic. It provides answers to ...

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...

Lyft and Anthropic are teaming up to bring AI powered apps and tools to Lyft products. The announcement comes months after ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both riders and drivers. It’s the first phase of a ...

Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

Lyft is partnering Anthropic to bring the startup's tech to its platform, starting with the customer care agent riders can ...

Rideshare company Lyft (NASDAQ: LYFT) and AI firm Anthropic are teaming up to develop new products aimed at improving the rideshare experience for millions of users. The collaboration will focus on ...

The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...